Privacy and Cookie Policy

We may collect the following information:

• Name

• Address

• Contact information including email address and telephone number

• Demographic information such as gender, preferences and interests

• Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see our Cookie Policy. By using cookies, we’re able to enhance your customer experience and provide you with content and products that are relevant and available in the region in which you’re currently located. We use analytics cookies including tracking pixels to help us evaluate the use of our site (for example popular areas) and improve the functionality of our site. We do not use this information for any other purpose.

Octavfencing.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

​

Your information will be stored on our secure web server, and we will keep our own backup copy. We may also store your information on paper at our offices. We will keep your information secure by taking secure measurements and organisational procedures against its unauthorised or unlawful processing and against its accidental loss, destruction, or damage.

The credit or debit card details you supply will be stored by the external payment provider and your card issuer for payment processing reasons. All direct payment gateways offered by Wix.com or Stripe.com used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

We may share your information with selected third parties including: Suppliers and sub-contractors for any contract and orders we enter into with you; advertisers and advertising providers and agents that require the data to select and send relevant adverts to you on our behalf; analytics and search engine providers that assist us in the optimisation of our website.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

​

The normal legal basis for processing customer data is that it is necessary for the legitimate interests of Octav Sportswear, including:

• Selling and supplying goods and services to our customers

• Protecting customers, employees and other individuals and maintaining their safety, health and welfare

• Promoting, marketing and advertising our products and services

• Sending promotional communications which are relevant and tailored to individual customers 

• Understanding our customers’ behaviour, activities, preferences, and needs

• Improving existing products and services and developing new products and services

• Handling customer contacts, queries, complaints or disputes.

You may choose to restrict the collection or use of your personal information in the following ways:

• You have the right to ask us not to process your personal data for marketing purposes. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• Opting-out of marketing emails. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. You can either unsubscribe directly by clicking on the relevant link in the footer of the email or emailing us at contact@octavfencing.com

​

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to us at Preston Park House, South Road, Brighton, United Kingdom, BN1 6SB.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

By submitting your personal data, you agree to this transfer, storing or processing the data. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

​

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Any changes we may make to our privacy policy in the future will be updated on this page and, where appropriate, notified to you by email. Please visit the site and check back frequently to see any updates or changes to our privacy policy.